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Lifetime Warranty on Install
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We have over 13 years of experience working on all kinds of electric bikes, motors, controllers, combined with high level technical skills which our team have acquired along the way. This level of experience, as well as the extremely high care and attention to detail when working on our customers’ bikes, is how our reputation as The Experts in E-Bikes has developed.
Our rates and workshop services include (but are not limited to):
General E-bike Service: From $100, or $75 for REV customers (parts not included) – See rates sheet at bottom of this page.
Diagnostic Service (inc 1 hr labour): $150 ($120 for existing REV customers, if not under our comprehensive warranty)
Repairs: $150 per hour ($120 for existing REV customers, if not under our comprehensive warranty)
* We are no longer working on repairing batteries from other sellers. Unfortunately, the poor quality of batteries sold by less scrupulous sellers, leaves us exposed to unreasonable risk. We had a faulty battery (not ours) catch fire, and so will no longer take this risk. Please choose carefully the quality of e-bike and battery you buy!!
Book a ServiceVisit the Shop for Conversion Kit Options
NOTE: We are able to service e-bikes where the owner can provide a legitimate proof of purchase (Gumtree or Marketplace does NOT count). We are passionately opposed to the growing trend of stolen e-bikes being purchased through these mediums, and so are drawing a line in the sand, and choosing to support only those consumers choosing to purchase from legitimate sellers, including those who have purchased bikes which we have originally built. Thank you for your understanding.
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